Opening Hours

Mon - Sat: 9am - 4pm | Sun: 10am - 4pm

+44 (0)1278 781 199

info@sedgemoorcaravans.co.uk

Privacy Policy

About this Policy

This policy explains when and why we collect personal information about our members and instructors, how we use it and how we keep it secure and your rights in relation to it.

We may collect, use and store your personal data, as described in this Data Privacy Policy and as described when we collect data from you.

We reserve the right to amend this Data Privacy Policy from time to time without prior notice. We shall always comply with the General Data Protection Regulation ( GDPR ) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.

We can be contacted at info@sedgemoorcaravans.co.uk and Sedgemoor Caravans, Edithmead Leisure Park, Nr Burnham-On-Sea, Somerset, TA9 4HE


Data Protection Law

The law on data protection defines a number of specific reasons for which a company may collect and process your personal data. The Sedgemoor Caravans uses the following reasons:

  • Consent
    In specific situations we can collect and process your data with your consent. An example of this is where we request your consent to keep you informed via newsletters.
  • Legitimate Interest
    In specific situations we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running the website and which does not materially impact your rights, freedom or interests. An example of this would be the emails regarding enquiries made by yourself through the website.


When do we collect your personal data?

There are a variety of occasions where we may collect your data. These include:

  • When you elect to subscribe to our newsletter and updates
  • When you make an enquiry through any form on the website
  • When you purchase a vehicle
  • When you contact us by any means with queries, complaints etc.


Where do we store your personal data?

Your information may be held at our office, or on secure servers either owned by us or by one of our data processing partners.


How do we protect your personal data?

We will not transfer your personal data outside the EU without your consent.

We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.

Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.


Your rights

You have rights under the GDPR:

  1. To access your personal data
  2. To be provided with information about how your personal data is processed
  3. To have your personal data corrected
  4. To have your personal data erased in certain circumstances
  5. To object to or restrict how your personal data is processed
  6. To have your personal data transferred to yourself or to another business in certain circumstances

You have the right to take any complaints about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/

Helpline on 0303 123 1113.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

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